How we respect and protect your data

Heverlynne Glow Studio values your trust. This policy explains what we collect, how we use it, and the choices you have. By using our website, messaging us, or placing an order, you agree to these practices.

Information we collect

Contact details: name, email, phone number, and delivery address to coordinate orders and support.
Order details: items, quantities, preferences, and notes you provide for accurate fulfillment.
Payment preference: chosen payment method; we do not store your full payment credentials.
Site interactions: non-identifying usage data (pages viewed, device type) to improve the site.

How we use your information

Process and confirm orders, including verifying colors, availability, and delivery details.
Provide updates about your order status, payment window, and delivery timing.
Respond to questions, product inquiries, or support requests.
Improve our offerings and site experience through aggregated, non-identifying insights.

Sharing of data

We share only what is needed to serve you:

Couriers: delivery address and contact details to complete shipping.
Payment partners: limited details to generate your payment link; full card or account data is not stored by us.
Compliance: if required by law or to protect rights, safety, or prevent fraud.

We do not sell or rent your personal data.

Data security and retention

We use reasonable safeguards (access controls, need-to-know handling) to protect your information.
Data is retained only as long as needed for orders, support, legal, or accounting purposes.
If you request deletion and no legal basis requires retention, we will delete or anonymize your data.

Your choices

Access or update: contact us to review or correct your details.
Delete: request removal of your information when no longer needed for ongoing orders or legal reasons.
Preferences: update communication preferences by letting us know via email or phone.

Children’s privacy

Our services are intended for adults. We do not knowingly collect data from children under 13. If you believe a child provided data, contact us so we can remove it.

Updates to this policy

We may update this policy to reflect changes in our practices. The “Last updated” date will be revised accordingly. Significant changes will be communicated when practical.

Contact us

For privacy questions or requests, reach us at:

Heverlynne Glow Studio
Block 63, Lot 15, St. Mary’s Village, Barangay Caysio, City of Santa Maria, Bulacan, Region III, 3022, Philippines
Phone: +63 961 652 9032
Email: heverlynneglowstudio.shop

Last updated: